| Particulars | Website | Smartphone Apps | 24-hour IVRS | Member Hotline | Servicing Bank Branches |
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| Perform fund switching / change of investment instruction |  |
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| Check fund price | |
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| Update Information | |
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| Change PIN | |
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| Check balance and contribution record | |
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| Obtain product / investor education information | |
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| Handle enquires | |
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| Obtain e-Statement | |
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| Obtain administrative forms | |
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| Submit documents | |