We are committed to provide quality services with positive customer experience. As such, we provide employers with the following for administering their MPF accounts.
| Particulars | Website | 24-hour IVRS | Employer Hotline | Servicing Bank Branches |
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| Submit documents |  |
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| Submit remittance statement and / or make contribution payments* |
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| Handle enquiries | |
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| Check balances | |
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| Check contribution record (contribution paid and not paid) |
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| Check employee record | |
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| Check fund prices | |
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| Obtain administrative forms | |
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| Obtain product / investor education information |
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| Obtain information update form | |
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| Change PIN | |
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| Obtain e-statement | |
* Making contribution payments via website by direct debit authorisation service (via a bank of your choice) or PPS.
#Servicing Banks include Chong Hing Bank, Dah Sing Bank, Fubon Bank, ICBC (Asia), OCBC Bank, Public Bank (Hong Kong), Shanghai Commercial Bank and Wing Lung Bank
Access Login Page
Click the "LOGIN" button at the top of the webpage and select your plan
User ID
Select “Employer”; enter your 11-digit "Participating Plan Number"
Success
Click the "LOGIN" button
Lost or Forgot the PIN of Your Company Account?
Simply complete the PIN Re-generation Request Form [FORM REF. PIN (ALL)] and return the original completed form to us. To ensure security and privacy, a new PIN will then be sent directly to the contact person of your company by mail.
Stay up to date with BCT
Tailored newsletter for employers: Simply click the following link to subscribe BCT Express.
If you ever need any assistance with administering the MPF account, our dedicated MPF experts are always ready to help.
For more details, please refer to the following:
- Plan Set-up
- Member Enrollment
- Contribution
- Member Termination
- Long Service Payment / Severance Payment Offset
- Intra Group Transfer
- Tax Concession
