To safeguard the health of our customers and staff and mitigate infection risks of the novel coronavirus, the customer service counters at BCT Group’s office in Sheung Wan will be temporarily closed until further notice. While our hotline services will continue to operate as normal. During this period, customers are welcome to call or make enquiries via the following channels.

• Member Hotline: 2298 9333 / Employer Hotline: 2298 9388 / Government Employee Hotline: 2298 9393
• Login to Member / Employer Website
• Email bct@bcthk.com
• BCT Smart Assistant "Macy"

For the branch services arrangement of our Servicing Banks, please refer to their homepage.

(Posted on 11 Jan 2022)